The Least Stressful Airports in Europe
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With many people beginning to plan their summer holidays, online travel booking site, Omio, has revealed the best airports that offer travellers a stress-free experience.
| CITY | INTERNATIONALAIRPORT | CONNECTIVITY | FACILITIES | ENTERTAINMENT | STRESS | FINAL SCORE | |
| 1 | Madrid | Adolfo Suárez Madrid–Barajas Airport (MAD) | 89.9 | 79.95 | 96.28 | 63.25 | 100 |
| 2 | Rome | Leonardo Da Vinci–Fiumicino Airport (FCO) | 48.9 | 83.96 | 96.27 | 42.38 | 93.4 |
| 3 | Amsterdam | Amsterdam AirportSchiphol (AMS) | 68.1 | 86.22 | 83.99 | 41.8 | 90.4 |
| 4 | Copenhagen | Copenhagen AirportKastrup (CPH) | 100 | 67.17 | 81.06 | 74.55 | 87 |
| 5 | Helsinki | HelsinkiAirport (HEL) | 60.5 | 87.97 | 63.42 | 80.25 | 84 |
| 6 | London | HeathrowAirport (LHR) | 49.1 | 100 | 63.21 | 6.9 | 78.7 |
| 7 | Lisbon | LisbonAirport (LIS) | 75.9 | 57.14 | 80.67 | 56.6 | 75.1 |
| 8 | Prague | Vaclav HavelAirport Prague (PRG) | 93.4 | 66.42 | 62.15 | 70.62 | 74.3 |
| 9 | Berlin | Berlin BrandenburgAirport (BER) | 54.44 | 72.93 | 63.03 | 48.44 | 69.8 |
| 10 | Vienna | Vienna InternationalAirport (VIE) | 59.8 | 78.95 | 48.76 | 68.73 | 68.7 |
Madrid Barajas Airport (MAD) ranked as the best airport in Europe overall, thanks to all of the examined facilities and a wide range of stores and restaurants. In addition, the airport showed few flight cancellations and above average flight punctuality, making Madrid the most customer-friendly and least stressful airport in Europe.
Rome came in at second place, with an overall score of 93.4/100, followed by Amsterdam which scored 90.4/100 overall.
Copenhagen was named the fourth best overall, however it topped the rankings in terms of connectivity, with three different public transport options covering the five-mile distance between the city’s central train station and the airport.
London Heathrow ranked in seventh place overall, but received first place for facilities, due to the 33 lounges across the terminals.

For this study, Omio analysed the main airports across 30 European capital cities for 4 main factors (connectivity, facilities, entertainment and stress-causing factors) that contribute to making the airport experience enjoyable for travellers.
Connectivity was established by the distance and the number of public transport options connecting the airport to the city centre.
Showers, hotels, smoking areas, rest and relaxation areas, airport lounges, public charging stations and pharmacies were evaluated to determine the quality and abundance of facilities.
The number of stores, restaurants and bars was also examined to evaluate entertainment options during long waiting times.
And finally, an analysis of stress-causing factors, including flight cancellations and delays, the number of daily air passengers, traffic congestion, and the average price of a taxi, also contributed to the final ranking of the most convenient European capital airports.